Contact Us
Our customer support team is here to help you with any inquiries or issues you may have. We offer online customer service exclusively to ensure you receive the assistance you need in a timely and efficient manner.
Support Hours:
- Monday to Friday: 9:00 AM - 5:00 PM CST
You can reach us via:
- Email: sales@shopcaddis.com
- Contact Us Form: Please fill out the form below
- Live Chat: Available on our website
During support hours, our team is available to respond to your questions and provide support. Please don't hesitate to reach out to us, and we will get back to you as soon as possible.
Need to request a return? If you need to request a return, please review our return policy first to ensure your item is eligible. Non-refundable items are marked in the description with the wording of "This product may not be returned to the original point of purchase. Please contact the manufacturer directly with any issues or concerns." Items with this in the description will not be approved for return.
Once you've confirmed eligibility, you can submit your return request here. Our team will review your request and be in touch within 24-48 hours with an approval or denial based on the criteria outlined in our policy.